YOUR QUESTIONS ANSWERED

WHAT IS A PROFESSIONAL ORGANIZER?

A Professional Organizer is an independent consultant who advises, guides and assists clients in attaining order within their spaces. We provide a wide range of services from home and office optimization to personal assistance.


We assist with decluttering, minimizing, sorting while maximizing your space(s) and creating permanent locations for all your belongings. We educate clients and their families on how easy it is to put items back in their designated space(s) by using labels for older people or pictures for younger children that tells them exactly where the items go.


Our primary focus is to help clients, families and businesses transform their environments into spaces that work best for their lifestyle.


Professional Organizers are encouraging, supportive, and nonjudgmental.

WHY HIRE A PROFESSIONAL ORGANIZER?

Too much clutter can cause a person to feel overwhelmed which leads to anxiety, higher levels of stress, depression and reduced productivity to name a few. If conditions of life have brought disorganization throughout your home, office and/or life then we can assist with cleaning it up.


We can help you tackle that one large project or even the list of smaller projects like the piles of papers or kid’s toys scattered throughout.


We not only assist with organizing your area(s) but also create systems to help keep it that way.


We are impartial and don’t have the same attachments to your items as you do. We then work together to decide what needs to be kept, donated, sold, trashed, relocated or filed away.


You may see clutter as a task you want to run from. We see clutter as a mission we would love to conquer. We help people retake control over their lives, time and relationships. We can help you gain a new appreciation for your space(s).


We are your teammate on your journey to living a more selected lifestyle. We will work with you side-by-side if requested to conquer your organization goals.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Cash, Money Orders, Cashier’s Checks, Gift Certificates and Credit Cards.


Deposit of 50% is due at time of booking. Remaining payments are due upon arrival of each session unless it is part of a package.

WHAT IS YOUR REFUND POLICY?

While we do not provide refunds, we will do everything in our power to provide you with the best experience possible. So if for any reason you are unhappy with the service rendered, please just call or send us an e-mail within 24 hours of your service and we'll send someone out to make things right. That's our promise to you!

WHAT IS YOUR POLICY ON SOCIAL DISTANCING AND PPE EQUIPMENT?

Ideally we service your home while you’re away. Recognizing that’s not always feasible, we’d ask that everyone please remain in a different room and physically away from the staff at least 6 feet apart as much as possible.


If it’s necessary for you to come in close proximity to the staff we’d kindly ask that you also wear a mask. Please contact us to discuss potential solutions and planning if you think remaining socially distant will be a challenge for you.


The staff will be wearing face masks, gloves, and/or washing hands along with using sanitizer during every session, prior to leaving, and prior to arriving at all sessions.


Staff will also be using commercial-grade disinfectant approved to kill bacteria and virus such as but not limited to H1N1, HIV and Coronavirus (COVID-19).

WHAT HAPPENS WHEN ILLNESS OCCURS?

We’ll never send anyone to your home that is or has been ill within the last 14 days (also includes members within their household). We require all staff to bring a doctor's note allowing them back to work stating they are free and clear from illness. We’re also taking the added measures requiring all employees to check their temperature daily.


We’ll contact you to reschedule if we’re unable to send a substitute staff member.


If you or a member of your household is or has been ill and/or experiencing any symptoms within the last 14 days, please reschedule your your session.

 
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