Lexy has a keen eye for detail and often draws inspiration from the existing aesthetic of your home during the consultation. She'll pay close attention to the products you already have, ensuring we maintain a cohesive look while introducing new elements that enhance the overall vibe of your space. To help us tailor our shopping experience to your style and budget, we encourage you to submit an inspiration board that reflects your preferred aesthetic and personal preferences.

This is by far one of the most common concerns our clients have. It's normal to feel this way, but we understand and are not there to judge. We can almost guarantee that the client's home is not the worst. We don't see clutter the way our clients do. We were born to organize, and it's our passion. So, while you may see clutter, we see opportunities for solutions! Our goal is to create space, time, and peace of mind for all our clients. More importantly, it doesn't matter how anyone else feels or what anyone else thinks. Our purpose is to help our clients so that they can get back to being the best version of themselves.

Our consultation is a dedicated time for us to connect, walk through your spaces, and understand your specific needs and goals. It’s also a chance to ensure we’re the right fit for one another. We require in-person consultations. A $100 consultation fee applies, along with mileage and credit card processing fees if paying by card. If you choose to pay via Zelle, no additional fees apply. Please note: This consultation fee is not applied toward your package.

We donate to various charities, including Dress for Success, the Salvation Army, Goodwill, Atlanta Mission and the Atlanta Humane Society. We will accommodate specific charity location requests if possible!

Your level of involvement is completely up to you. Some clients prefer to be hands-on, while others prefer to let us handle everything. We’ve even had clients surprise their loved ones with a fully transformed space while away on vacation! For organizing and packing projects, we actually prefer that clients—or their designated proxy—step back and allow us to work without distraction. This helps us complete the job more efficiently and ensures we can get the best results in the shortest amount of time—after all, time is money! While you're welcome to check in briefly as needed, we’ll keep you updated and contact you if any decisions are required during the session.

We Love Pets! (Well, most of them anyway lol!) Lexy, the owner, has a Shih-Tzu named Yoda and a grand-dog named Reese, so we totally understand the love for pets. Most of our team members are also pet parents! However, we’ve found that some pets like to follow us around, beg for attention, or create extra messes with shedding and toys. This can make it harder for you to see the full progress and also add extra time for cleaning and organizing. Plus, some pets can get a little anxious or even aggressive around the staff—especially when the vacuum comes out! For these reasons, we kindly ask that all pets be kept in a room (that’s not being worked on), crated, or sent to a relative or pet daycare for the day. After all, who doesn’t love a little spa day for their furry friend? Hmmm … well, maybe not Yoda!

It’s Your Stuff—You Decide What Stays and What Goes! Ultimately, the decision is yours when it comes to what stays and what goes. However, please keep in mind that the more items you choose to keep, the longer the project may take. It may also require additional time, effort, and investment in time and products to meet your needs.

This will vary. Clutter and disorganization happen over time, so transforming your space(s) may take time. Each session, space, and person is different. Organizing is a collaborative process. The time required to organize a space is influenced by factors such as the space's size, the number of items, and, most importantly, your decision-making speed. Your active involvement can significantly expedite the process. We also have to consider the number of organizers on the project, the time allowed within the comforts of everyone's schedule, and whether you or someone else will be assisting with the process. Passion Organizing staff will work quickly and efficiently to help you reach your goals and meet your personal needs and budget. Below is a general estimate of hours created and verified by dozens of professional organizers worldwide that includes an approximate length of time it takes to organize a space. Remember, this is just an estimate, so it can take more or less time depending on the space in question and the items within it.

There’s no need to tidy up or make any special arrangements before our visit—we ask that you leave everything just as it is. At Passion Organizing, we believe every home tells a story, and we need to see your space in its natural state to fully understand how it functions and where the challenges lie. This allows us to design systems that are not only beautiful, but also realistic, sustainable, and uniquely tailored to your lifestyle.

Refunds/Cancellations: While we do not provide refunds, we will do everything possible to give you the best experience. So, if you need to reschedule your sessions or are unhappy with the services rendered, please call or send us an e-mail within 72 hours of your service, and we'll find a way to make things right. That's our promise to you! The consultation fee is non-refundable under any circumstances. The consultation fee compensates Passion Organizing for expenses related to, but not limited to, time spent reviewing your information and all necessary administrative work required to process your inquiry. The consultation fee cannot be applied towards performed services. Reschedules: We understand that sometimes, plans change. To ensure we can accommodate your needs, we require a 72-hour reschedule notice for organizing, packing, unpacking and moving sessions. This allows us to adjust our schedule and resources accordingly. Otherwise, a $150 reschedule fee will be assessed for time lost. Cleaning Clients: We require a 48-hour reschedule notice for cleaning sessions; otherwise, there will be a $50 reschedule fee assessed for time lost. If you have to reschedule, please email passionorganizing@gmail.com with the subject line: Reschedule Needed – Client Name. If you need to schedule more sessions, please send an email with the subject line: Additional Sessions Request – Client Name. This fee is charged when clients fail to contact management within the time frames stated above for their service appointment.

At Passion Organizing, we care deeply about the well-being of our clients and our team. While we no longer perform enhanced sanitation protocols at every visit, we will absolutely reinstate these measures if illness, exposure, or health concerns are present. In such cases, our staff will: Wear face masks and gloves Wash hands frequently and use sanitizer before arrival, throughout the session, and before leaving Disinfect high-touch surfaces using a commercial-grade disinfectant approved to kill bacteria and viruses. We will always proceed with care and caution. Ideally, we prefer to service your space while you are away to allow for efficiency and minimize contact. When that’s not possible, we kindly ask that all individuals: Stay in a different room from where work is being performed Maintain a 6-foot distance from staff whenever feasible If close contact is necessary, we may request that masks be worn, depending on the circumstances. If social distancing may be a challenge in your space, please reach out so we can plan ahead and ensure everyone’s safety and comfort.

We’ll never send anyone who is or has been ill to your home within the last 14 days (also includes members within their household). We require all staff to bring a doctor's note stating they are free and clear from illness, allowing them to return to work. In the event that we are unable to send a substitute staff member, we will promptly contact you to reschedule. This ensures that your service is not interrupted and you can continue to receive the care you need. If you or a household member has been ill and experiencing symptoms within the last 14 days, please reschedule your session.

The client recognizes that organizing is not an exact science and understands and accepts that fees are paid for the performance of the services only and not a guaranteed result. Client acknowledges that although a good outcome is expected, and a reasonable effort has been made to establish realistic expectations, there cannot be any warranty, expressed or implied, as to the results that may be obtained.

That depends on the type of organizing experience you're looking for! During your Discovery Call or Consultation, we’ll determine whether you prefer: Functional Organizing – organizing with little to no products, focusing on systems and flow using what you already own or Pinterest-Pretty Organizing – a more styled approach that includes curated supplies from from stores that align with your aesthetic and budget If supplies are desired, we’ll include an estimated supply budget in your quote. This is simply a projection of what we’d like to use based on your project—you’re never required to purchase everything we recommend. The average cost of supplies is typically around 40% of the project total. Any unused portion of the supply budget will be refunded in the same method of payment used at booking. Let us know your vision, and we’ll tailor the process to fit!

This depends on several things: Quantity of items: First, let's consider the number of your items. How many of your items are you planning to keep? Style preference: Next, let's think about your style. Are you going for a minimalist look with clean lines and neutral colors? Or do you prefer a more rustic style with wooden shelves and earthy tones? What is the aesthetic you desire for your space? EXAMPLE: For those with a small, closet-like pantry, organizing products for this space ranges from $200 to $400+. Remember, a safe budget allocation for your organization project is about 30-40% of your total project costs. This guidance ensures you have enough resources to create a functional and aesthetically pleasing pantry.

Yes! If the client wants to start fresh, we can purchase supplies in coordination with the space(s). There is an additional charge of $100 per hour / per person for the time we spend shopping. The client will only be charged for the supplies that are used. NOTE: We are also happy to try and use any containers the client already owns if preferred and if they are suitable for the space(s).

Organizing, Packing, & Unpacking Our full-service sessions typically start at $1,600 per day for an average-sized space, with a minimum of 4 hours required. Please note: This base rate does not include products or additional service fees. Custom Space Services Pricing for custom space design and installation varies significantly based on the size of the space, desired features (such as glass doors, lighting, shelving, etc.), and the provider selected. Whether you're working with a high-end partner like California Closets, Closet Envy, Container Store or another custom design company, we’ll collaborate to find the perfect solution that aligns with your space, style, and budget. Cleaning Services Standard cleaning sessions begin at $85 per hour, with a minimum of 3 hours required.

We offer a few convenient ways to submit payment: Invoice Payment (Credit/Debit Card): A 3.5% processing fee will be added to all credit card transactions. Zelle (Preferred): No fees for you or for us! Send payments to passionorganizing@gmail.com. Please do not send payments to any phone number. Bank ACH Transfers: Available through your banking institution. All services must be paid in full prior to the start of your session—no matter the service. To avoid the 3.5% credit card fee, we recommend using Zelle whenever possible. Please note: We do not accept cash, checks, CashApp, PayPal, or Venmo. At this time, we do not offer payment plans.